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Shipping & returns

Shipping & Returns

SHIPPING:

All shipments require 24-48 hours for processing. 

We cannot guarantee that your shipment will arrive on any exact date. You will receive shipping updates to the email address provided upon purchase.

Please allow UP TO 14 business days for arrival at final destination.  

Most shipments are sent via Canada Post Regular Parcel. **During the current COVID-19 situation we cannot guarantee any shipping arrival dates** Station Ski & Ride reserves the right to decide whether to ship via Canada Post or Purolator. 

We do not "safe drop" packages. All shipments will be sent requiring a signature upon delivery. 

ON LINE RETURNS:

Station Ski & Ride offers a 30-day return policy on all regular priced items purchased on line.

Items 30% off or more are considered FINAL SALE and will not be eligible for a return of any kind.

We Cannot Refund Shipping Costs

Returned items will be shipped back at the customers expense to the following address:

Station Ski & Ride

7-227 Main St Markham N

Markham , ON L3P 1Y6

 

All returns MUST be pre-authorized by Station Ski & Ride. Please call or E-mail us with the details of your return. We will issue you a Return Authorization Number. Please write that Return Authorization number on the outside of the package so it is clear and legible.

Any item to be returned MUST be shipped back to Station Ski & Ride prepaid, within 30 days of the original purchase with a copy of your original receipt. All products MUST be in original condition, unworn/un-used and unwashed with tags attached. If applicable, Refunds will be processed back to the original method of payment AFTER the item has been received and inspected.

Email: [email protected]

Phone: 905-471-7547

 

IN STORE RETURNS:

 Items purchased in store can be returned for a full refund within 7 days and for credit or exchange within 14 days from the original purchase date.

All items must be returned in new condition, with the original tags attached and a proof of purchase. Any items that are discounted 30% off or more are FINAL SALE (no refunds or exchanges.) No refunds or exchanges on items without a receipt, tags or worn product. Refunds will be issued to the same form of payment originally used.

 

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